Frequently Asked Questions

Where in Elizabeth Quay do we find you?

Our two little ferries are berthed on the eastern side of Elizabeth Quay over by the Reveley Bar & Restaurant and the Ritz Carlton Residential Apartment Block

Our group exceeds twelve guests – can The Little Ferry Co. cater for them?

The most passengers we carry onboard is eleven per vessel. We’re happy to take both boats out to cater for groups up to 22. Give us a call and we’ll work something out that works for everyone.

Can I bring my dog aboard the ferry?

Yes if he/she is a ‘lap dog’. Our ferries (and our skippers) are very pet friendly. For the comfort of our other passengers, please ensure your dog is clean, dry and leashed!

Where can I buy tickets for the ferry?

All tickets may be purchased on board the ferry or on our secure on-line booking system [under Bookings & Tours tab]. We accept cash and have credit card facilities onboard[visa/mastercard]. There is a $10 minimum for credit/debit transactions.

Do your Swan River ferries run all year-round?

Yes, the ferries run all-year round, seven days a week – and for Twilight Cruises after 5.30pm 

Do you take bicycles?

Unfortunately not.

What are the ages for adults and children?

For the purpose of determining fares we have kept our pricing very simple.

An Adult fare is charged for anyone over the age of 14yrs. Children younger than 4yrs old travel free. Concession tickets are for those older than 65yrs and/or have special needs – we do not charge for carers.

Do you permit strollers on board the ferry?

Yes. Children must be removed from strollers prior to boarding. Large strollers must be collapsed prior to being loaded onboard.

What Is the ferry route

We run a regular route connecting; Elizabeth Quay – On The Point – Optus Stadium - Claisebrook East Perth. The ‘one-way trip takes around an hour, the Return trip two hours

I HAVE MOBILITY ISSUES; WILL I BE ABLE TO GET ON AND OFF THE FERRY?

The Little Ferries themselves are accessed through a doorway that some taller passengers may need to stoop to get through. There are also two normal-sized steps down and into the Little Ferry cabin. The Little Ferries have plenty of handholds, and the skipper will be present to assist if necessary.

Each jetty we stop at is a little different:

Elizabeth Quay is a ramp-accessed floating finger jetty. This means it is very accessible and will get you more-or-less to the same level as the Little Ferry, all you need to do is step over the small gap between the ferry and jetty to get onboard. The finger jetty is fairly narrow and there are no handrails. This is our most accessible jetty; hence we recommend a 2hr return trip to passengers with significant mobility concerns.

On the Point is also a ramp-accessed floating jetty, although much wider and more solid-feeling than the one at Elizabeth Quay. Depending on wind and tidal conditions, the step over the gap and onto the ferry can be a larger one.

Optus Stadium offers another ramp-accessed floating jetty. Unfortunately, it is floating a good meter or so above the waterline. This means it can literally be quite a climb to board or alight from the Little Ferry here. It is not recommended for passengers with mobility issues of any kind.

Claisebrook Cove is a narrow wooden jetty which is accessible by two normal-sized steps. It has the width for only one person to use it at a time, and no handrails, which can make it a bit of a challenge. The other issue with this jetty is it is, 'fixed', not floating, which means its height relative to the Little Ferry can vary across the course of a day. Depending on tidal conditions, it can be a rather large step across and up onto the jetty, or a very simple step across. 

THE WEATHER DOESN’T LOOK TOO GOOD, ARE YOU STILL OPERATING?

Rain doesn’t bother the Little Ferries too much – they can be fully enclosed if necessary. What does give us a hard time is strong winds. Even if it’s a beautiful sunny day, if it’s too windy, we simply cannot operate and will make the judgement call to suspend service and inform passengers as soon as possible. This decision is always made with passenger safety at the forefront of our minds. If we suspend service, all affected bookings will be offered the choice between a full refund or a rescheduling.

CAN YOU TAKE ME TO FREMANTLE, ROTTNEST, CARNAC ISLAND, ETC.?

Unfortunately, no. We only operate on the Eastern side of The Narrows Bridge

CAN I COME ONBOARD EARLY TO STORE FOOD AND DRINKS, OR TO SET UP DECORATIONS?

The Little Ferries are in operation constantly during the day. Usually there is only a 10-15-minute turnaround between cruises, during which time you are welcome to hop onboard and set things up while the skipper cleans and prepares the boat. We have no refrigeration or storage facilities onboard.

 CAN I GET DROPPED OFF AT BURSWOOD OR THE CASINO?

Unfortunately, no. The waters in front of Burswood and the Casino are gazetted for the use of the WA Speed Boat Club and no recreational or commercial vessels are allowed to enter.

I’VE BOUGHT A RETURN TRIP DAY PASS; CAN I HOP ON AND OFF AS I PLEASE?

If you're planning on several stop-offs during the course of the day please send an email outlining your plan so that we can schedule your movements in. Alternatively you can ask the skipper on the day what availability there is for your planned movements

IS THERE A TOILET ONBOARD?

There is, but like our lifejackets, we advise using it only in an emergency – we’ll be making plenty of stops along the way where you’ll have the opportunity to get out and use a real one if necessary, just ask your skipper!

CAN I BRING A DRINK ONBOARD FOR THE CRUISE?

You certainly can – Little Ferry Co cruises are all completely BYO – but responsible consumption onboard is a must. When you are on our boat, we are responsible for you, all the other passengers, and the vessel itself. Poor behaviour of any kind will not be tolerated

How Much Does The Ferry Cost? 

Ferry Schedule

How many people do the ferries carry?

Each Ferry carries a maximum of eleven passengers.

Will the ferry drop me off at an unscheduled Jetty/Beach

No. The Ferries run on a tight schedule and stick with the prescribed timetable.

What powers the ferries?

In short, the Sun. 

A longer way of saying it is that each Ferry carries a bank of 8 x 24V 200AH Li-ion batteries fed by 16 x 120 watt ultralight PV solar panels, plus 1 x 12V 120AH house battery. These provide the power to drive two 4Kw retractable Torqeedo brushless electric motors. Additionally, the batteries are re-charged each evening from 'mains' supply.

This provides each boat with a cruising speed of around 5 knots and battery life of approximately 12hrs.

cancellations

We fully refund cancelled bookings made within 48hrs of departure date/time. Occasionally we may have to suspend operations because of weather conditions [wind in excess of 25knots] - in this event we will advise you by phone and you'll be offered a full refund or, your trip postponed to another date of your preference